Cancellation conditions: Personalized
If you have to cancel your holiday, this must be made in writing by the person who the accommodation is invoiced to the effective date will be when this is received at the company office. Cancellation fees are expressed as a percentage of the total holiday cost, for the periods before the departure date:
- 30% of the vessel accommodation price for cancellation up to 2 months before commencement of the vessel accommodation.
- 50% of the vessel accommodation price for cancellation up to 1 month before commencement of the vessel accommodation.
- 100% of the vessel accommodation price for cancellation within the last month before commencement of the vessel accommodation.
The basis for calculation of the costs of canceling a booking is the date at which the company has received written confirmation of the cancellation
If cancellation is due to objective reasons (death of family member, heavy injury, war or other) the accepted deposit shall not be paid back, but the service provider shall give the yacht to the client at his disposal for another, if available, free period of time or within another season.