Who is eligible?

Our insurance is for customers living in European countries, including the UK, Switzerland and Monaco.

It also covers non-Europeans traveling to Europe.

What is covered?

The following reasons are covered, including but not limited to:

• Disease, injury and death
• Serious damage to professional and private property (fire, explosion, etc)
• Redundancy
• Court appearance or witness
• Exam resit
• Organ transplant
• Child adoption

See the full list here.

What is covered in relation to COVID-19 disruption?

If you are not able to travel due to testing positive for covid, refused boarding for due to a temperature check, or in close contact with someone tested positive, the cost of your cancellation will be reimbursed.

The following is covered:

Cancellation

• Death following COVID-19 infection
• Serious illness or disease following COVID-19 infection
• Infection with COVID-19
• Refusal of boarding by the means of transport reserved following temperature measurement
• Case of contact with COVID-19

Maximum compensation €20,000 without deductible

Late arrival

• Serious illness or disease following COVID-19 infection
• Infection with COVID-19
• Refusal of boarding by the means of transport reserved following temperature measurement
• Case of contact with COVID-19

Maximum compensation: three days refundable rental. Deductible of one day

Interruption of stay

• Interruption of stay following illness or death due to a COVID-19 infection during the stay

Maximum compensation €20,000. Deductible of one day

Hotel expenses following quarantine for disease

• Extension of stay following quarantine

Hotel fee compensation: €80 per night for a maximum of seven nights

See the full list here.

What is excluded in relation to COVID-19 disruption?

• Border closures
• Government advice against all but essential travel
• Quarantine not covered by the insurance

See the full list here.

If you cannot travel because of borders closures, you will be able to reschedule your charter in the future.

Who is covered?

All people traveling.

How much does it cost?

Our cancellation insurance costs 4% of your total charter price cost. There is no excess if you claim for cancellation.