Cancellation conditions: Personalized
In case the Charterer should be unable to set out on the journey on the due
date for any possible reason he has to contact the agency without delay. If
the Charterer who has made the reservation, makes the cancellation (in
written form) more than 120 days prior to departure and the agency/Charter
Company succeeds in finding an alternative chartering party, any payments
having already been effected by then will be reimbursed applying the
cancellation fee of 400 Euro.
If cancellation is confirmed in written form 119
to 60 days before embarkation, charter company has the right to retain 50%
of the charter fee. If cancellation is confirmed in written form 59 days or less
before embarkation, charter company has the right to retain 100% of the
charter fee. If the cancellation is due to objective reasons (heavy injury,
death in family), the already paid price will not be refunded but charter
company will issue the credit note or offer alternative term according to the
valid price list. In any other case, charter company is not obliged to return
the Charterer amount paid in accordance with this Contract. We highly
recomend a Travel Cancellation Insurance.