Cancellation conditions: Personalized
IF YOU CANCEL YOUR BOOKING
You may cancel your arrangements at any time but subject to all terms agreed with us. Written notification of cancellation from the Party Leader must be received at our offices. Cancellation will be effective on the date it is received by us. Cancellation charges are payable as set out in this clause 4 (“Cancellation Charges”). It is possible that other third party cancellation charges may apply for bookings including Other Events as a result of the other contract terms referred to in the first paragraph above. Period before departure within which notice of cancellation or major change is received by us: Amount of charge 15 + days: 50% of total booking cost (deposit only) 14 days and under: 100% of total booking cost, plus catering deposit if cancellation is made after supplies have been purchased (usually 48-60 hours) Special Events: All deposits and all other amounts paid to us are non-refundable if you simply elect to cancel Note: If the reasons for your cancellation are covered under the terms of your insurance policy, you may be able to reclaim these charges.